Terms of service

  1. IDENTIFICATION

    1. Brainless Lab SL (hereinafter, the Company); unipersonal limited liability company; registered in the Mercantile Registry of Madrid, volume 28589, page 156, section 8, entry, sheet 514734, Inscription 1; with VAT B86168978; registered office in Avenida Séptima, 23, C.P. 41092, Madrid (Spain); and email contact@adsworkbench.com, is the owner of the website located at the Internet address https://www.adsworkbench.com and their accounts on social networks (hereinafter, this Website).
    2. The person who accesses this Website in order to contract (hereinafter, the User) services offered directly by the Company on this Website ensures that it has the legal capacity to do so.

  2. OBJECT

    1. These contract general conditions (hereinafter these general conditions) are aimed for regulating the relationship between the Company and the User regarding the contracting of software as services (SaaS) for leads and custom audiences sync (hereinafter, Services).
    2. In consideration of the fees paid by User under this Agreement, the Company agrees to provide the User access to the Service under the following conditions:
      1. By accessing this Website, the User expressly accepts all the provisions of the legal notice, of its privacy policy, of its cookies policy, and of these general conditions, as well as of all those particular conditions collected for the use of certain services. In case of not accepting any of the aforementioned provisions, the User must refrain from accessing this Website.
      2. In case of any contradiction between these general conditions and the particular conditions, the provisions of the particular conditions will prevail.
      3. The User agrees to observe and comply with any legal provision that may be applicable in contracting the Services.
      4. The User agrees not to carry out any conduct that could damage the image, interests and rights of the Company or third parties, or that could damage, disable or overload this Website, or that would prevent, in any way, the normal use of it.
    3. The Company reserves the right to change these general conditions and the particular conditions at any time, so it is up to the User to review these before hiring the Services.
    4. The User has access to the Customer Service through contact@adsworkbench.com to make any query regarding the operation of the Services.

  3. MINORS

    1. The contracting of the Service by minors is prohibited.
    2. The Company reminds the User that it is responsible for the use of the Services by minors that it will be its sole responsibility to determine what services and contents are or are not appropriate for the age of these minors, and that there are computer programs that allow filtering and blocking access to certain contents and services.

  4. LANGUAGE

    1. These general conditions are written in English.

  5. STEPS FOR HIRING PROCESS

    1. The User will accept these terms of the service when he signs up for the free trial period in the "Sign up" section of this Website.
    2. The trial period will allow free access to all Services during the seven (7) days, only for the first time the User is registered.
    3. The User must necessarily provide to register: account name, first name, last name, email address and password.
    4. The terms of the service will be accepted and free trial period will start when the User clicks the "Sign up" button, submitting the sign up form.
    5. Seven (7) days after the sign up date, the User's account will become inactive unless he subscribes to one of the paid plans.
    6. After thirty (30) days in inactive state, the Services agreed and the User's account will be terminated and their data will be removed from the system.
    7. Before the termination described above and any time during the 30 days the account can remain in inactive state, the User may subscribe any of the paid plans offered by the Company.
    8. Once the plan and the currency (when applies) have been selected, the User must provide the billing information: account name, company name, address, city, postal code, state or province, country, email addresses of the recipients of the invoice, and if applicable in the country, an identifier for VAT.
    9. Once the billing information has been provided, the User must click on the "Continue" button, choose the payment method and click on the "Proceed" button to proceed with the payment of the first periodic monthly payment of the selected plan.
    10. The hiring of the Services of the selected plan by the User will be perfected by clicking on the "Proceed" button.
    11. Once the payment has been made correctly, the Contracted Services will begin to run and the User will be able to access them.
    12. If the payment is not made correctly, the User's account will remain canceled and you will not be able to access the Services of the contracted plan until the payment is made correctly.
    13. If the User subscribes to a paid plan before the expiration of seven (7) days free trial period, the free trial will end.
    14. The User accepts that the change to a lower plan may cause the loss of functions or the capacity of the Services of the initially contracted plan.
    15. In the event of a change of a Plan requested by User, there will be no reimbursement or credit to the User for the portion of the monthly fee paid for the original and not executed Plan.

  6. PAYMENTS

    1. When contracting a plan, only the following payment methods are allowed:
      • Paypal account
      • Credit card through Stripe
    2. The Services contracted will automatically continue on a month-to month basis until the User exercises the right to cancel.
    3. The Services of the contracted plan are paid automatically in advance each month through the payment method chosen by the User at the time of subscription.
    4. The Service is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for lack of usage. In order to treat everyone equally, no exceptions will be made.
    5. The User who makes any payment for the Services through PayPal accepts the legal agreements for PayPal services.
    6. The User who makes any payment for the Services through Stripe accepts the legal agreements for Stripe services.

  7. PRICE

    1. The prices of the Services will be those that appear on this Website.
    2. The prices of the Services may be indicated in USD or EUR depending on the User's fiscal residency.
    3. The prices of the Services do not include applicable taxes or fees.
    4. The Value Added Tax (hereinafter, VAT) if applicable, will be added to the prices of the Services according to the fiscal residency of the User:
      • If you reside in Spain, you will be charged 21% VAT in Spain.
      • If you are a company based in the European Union with VAT number registered for intra-community supplies exempt from taxes between Member States, you will not be charged any VAT.
      • If you are an individual or a company based in the European Union without the VAT number registered for intra-Community supplies exempt from taxes between the Member States, you will be charged the local VAT.
      • If you are outside the European Union, you will not be charged any VAT.
    5. The total price for the Services (total of the monthly costs), including taxes and fees, will be indicated to the User prior to proceeding with the contract execution and payment.
    6. The information regarding the Services may contain typographical errors beyond the control of the Company, which will be immediately corrected following its detection. If the typographical error was related to the prices and the User had proceeded with the hiring of some of them as a result of said error, the User will be immediately notified and will be entitled to cancel the contract without any cost.
    7. The Company reserves the right to modify the prices of the Services at any time.

  8. BILLING

    1. The Services will be invoiced monthly by sending an electronic invoice to the email address indicated by the User after the monthly payment of the contracted plan.

  9. CANCELLATION OF THE SUBSCRIPTION

    1. The User may request cancellation of the subscription to the contracted plan at any time by clicking on the "Request cancellation" button in the "Subscription status" section within the configuration of the account.
    2. The cancellation requested by the User will be effective at the end of the monthly billing cycle in which the cancellation is requested.
    3. Until the requested cancellation is effective, the User may access the services of the contracted plan.
    4. Once the cancellation requested by the User is effective, no monthly fee will be charged again.
    5. The User will not be entitled to any refund or credit for the month paid in which the cancellation is requested.
    6. Once the cancellation requested by the User is effective, the account will change to the status "Subscription canceled" and the User will no longer have access the Services, losing all the system functionalities.
    7. The Company reserves the right to suspend or cancel the User's account at any time if deemed necessary.

  10. RESPONSIBILITIES

    1. The Company will carry out all available actions for the proper functioning of this Website. However, considering the nature of the Internet and that the operation of this Website may depend on the intervention of third parties, the Company is not responsible for any inconvenience that may be caused to the User due to the incorrect operation thereof.
    2. The Company is exempt from any type of liability derived from the information published by third parties on this Website.
    3. The Company does not assume any responsibility regarding the contents of third parties to which it is redirected from this Website.
    4. In the event that the User considers that any content that may be illegal exists on this Website, they must notify it through contact@adsworkbench.com.
    5. Given the nature of the Internet, the Company cannot guarantee the absence of elements that may cause alterations in its computer system or in the User's, so it assumes no responsibility for damages of any kind that may be due to these alterations.
    6. The Company reserves the right to suspend, interrupt or modify the Services or any function or feature thereof at any time, either permanently or temporarily, with or without prior notice to the User, except when prohibited by law.
    7. In the event that the Company exercises its right to suspend or cancel a User's account, it will not be responsible for any damage or loss resulting from such suspension or cancellation.
    8. The responsibility of the Company in relation with the contracted Services will be strictly limited, in any case, to the price stipulated in the contract.
    9. The Company assumes no responsibility for the loss of functions or capacity of the Services caused as a result of the change to a lower plan by the User.

  11. COMPLAINTS

    1. In the event that the User wishes to make a complaint to the Company, she said complaint will be forward to the email address contact@adsworkbench.com.
    2. If the User has the the consideration of final consumer, he or she may complete the complaint form here.

  12. LAW AND JURISDICTION

    1. These terms are written in English, and are subject to Spanish law.
    2. Any disputes, actions, claims or causes of action arising out of or in connection with this Agreement the access to the Website or the Services stipulated herein, shall be subject to the exclusive jurisdiction of the Courts of Madrid (Spain).